Privacy Policy

Mahi Mahi Tech Solutions Private Limited ("Mahi Mahi", "Company", "we", "our", or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store and safeguard your information when you use our website, applications, AI-powered tools, APIs, software, platforms and any products or services offered by us. By accessing or using our services, you agree to this Privacy Policy.

1. Scope

This Privacy Policy applies to all websites, software, AI-powered services, marketing services, applications, platforms, APIs and related offerings operated by Mahi Mahi Tech Solutions Private Limited.

2. Information We Collect

We may collect:

• Personal information (name, email, phone number, company, billing details)
• Account information
• Payment information where applicable
• Files, documents, images, prompts and other content you upload
• AI prompts, responses and interaction history
• Usage data including IP address, browser, operating system, device identifiers, pages visited, timestamps and referring URLs
• Cookies and similar technologies.

3. How We Use Your Information

We use information to:

• Provide and improve our services
• Deliver AI-powered features
• Personalize your experience
• Process payments
• Communicate with you
• Provide customer support
• Monitor security and prevent fraud
• Comply with legal obligations
• Conduct analytics using aggregated or anonymized information
• Improve our products, workflows and service quality.

4. AI Services

Some services use artificial intelligence to process prompts, uploaded content and generate outputs. Where necessary, authorized personnel may review interactions for quality assurance, customer support, security or troubleshooting.

We do not use customer data to train third-party AI models without your explicit consent where required by law. AI-generated outputs may occasionally be inaccurate and should be reviewed before making important business, legal, medical or financial decisions.

5. Cookies

We use essential, functional and analytics cookies to operate our services, remember preferences, improve performance and measure usage. You may disable cookies through your browser, although certain features may not function correctly.

6. Sharing Information

We do not sell your personal information. We may share information with:

• Service providers such as hosting, payment, analytics, communication and cloud providers
• Professional advisers
• Affiliates where necessary
• Government or regulatory authorities when required by law
• Successors in connection with a merger, acquisition or sale of business.

7. Data Retention

We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes and enforce agreements.

8. International Data Transfers

Your information may be processed in countries other than your own. Where required, we implement appropriate safeguards consistent with applicable data protection laws.

9. Security

We maintain reasonable administrative, technical and organizational safeguards to protect personal information. However, no system is completely secure and we cannot guarantee absolute security.

10. Your Rights

Depending on applicable law, you may have the right to:

• Access your information
• Correct inaccurate information
• Request deletion
• Restrict or object to processing
• Withdraw consent
• Request data portability
• Lodge a complaint with an appropriate data protection authority.

Residents covered by the GDPR, CCPA or India's Digital Personal Data Protection Act, 2023 may exercise rights available under those laws.

11. Third-Party Services

Our services may contain links to third-party websites or integrate third-party technologies. Their privacy practices are governed by their own policies.

12. Children's Privacy

Our services are not intended for children under the age of 18 or the minimum legal age applicable in your jurisdiction. We do not knowingly collect personal information from children. If we become aware that such information has been collected without appropriate consent, we will take reasonable steps to delete it.

13. Changes to this Policy

We may update this Privacy Policy from time to time. Updated versions will be published with a revised effective date.

14. Contact Us

Mahi Mahi Tech Solutions Private Limited
Website: https://www.mahimahi.in
Email: business@mahimahi.in